Centralize all client-provider communication for reduced risk and increased client satisfaction

Private PracticeFOR CLIENTS

Browse and pair with therapy providers, practices or clinics and securely communicate through a single app


Considering your own platform? Need a custom project developed? 

Let’s chat

We connect those who need help, with those who can

Every day thousands of people around the world use helpa as their preferred option for simple provider-client contact.

Trusted by practitioner teams of all sizes, helpa is a leader in simple client-provider communication software.

We exist to evolve the provider-patient relationship through new methods of communication and care delivery.

Bring client and team communication neatly into a single client-facing application without disrupting current tools.

Try it now with helpa’s free trial

Creative FuturesAutism Queensland Creative Futures Recognition Award 2018


BeChange aeiou foundation eHealth QLD Montrose autism SA POT Autism NZ ElsforAutism TIACS Foundation True Motion Provider Plus ApacMed ApacMed

Client App

Centralize all your provider communications, update your appointments and save your progress notes using the helpa client app. 

If you work with multiple clinics or practitioners from different practices, if they use helpa, you can simply switch between them for a seamless experience.

Speech pathologist today – Psychologist tomorrow – Support Worker the next day.

Just download, search for and pair with your practice or clinic. Or, invite your practice to join helpa!

Download Client App Here:

IOS CLient Download Andriod CLient Download

Provider Apps

With the helpa web and mobile apps, any service provider, regardless of size and specialty, can save time and improve client experience.

Simple team and client communication tools, secure client notes with shared access and more, all available in less than 2 minutes. 

Attract new clients by launching the helpa client app and delight existing clients by saving hours from front-desk admin tasks through the in-app concierge.

Download Pro App Here:

IOS Pro Download Andriod CLient Download


Full-featured, no extra fees or hidden add-on's

Appointments and bookings

The admin concierge acts as your in-app reception and provides a single go-to person, or team, for your clients

Scheduling services

You can book and manage appointments, as well as view and manage your schedule with ease, including custom consult lengths and rates — great for anyone who runs a busy healthcare business.


2-way bookings mean that clients can request a day and time directly while your admin assigns a practitioner, approves or edits the request, and can make bookings for clients too.

Replace cancellations and fill vacant slots with secure in-app campaign messaging in seconds.

Dashboard view

Practitioners and clients can sync appointments with iCal, Outlook or Google calendars and view upcoming appointments from the dash. 

Reminders and notifications

All alerts, reminders, booking requests and confirmations are all included and automated, saving you money from SMS fees, and time through in-app notifications.

Secure communication options

Realize efficiencies with in-app team and client messaging

Client messaging

Communicate securely with clients via the admin concierge or directly as the assigned team member. Quickly and easily fill vacant slots or replace cancellations.

Campaign messaging

You can also create mass-message campaigns and send them to all your paired clients at once, to let them know of important developments, changes to your schedule or new services.

Team messaging

Send and receive in-app messages to team members to discuss anything client or team related, or about who’s turn it is to get coffee!


In addition, you can also enjoy the freedom of providing quality care online with our fully integrated telehealth features for video consultations.

Payments and transactions

Take control of your revenue transactions and choose when and how to be paid

Consult fees

You can choose to set unique rates for in-person and telehealth consults or provide services for free – It is totally your choice!

Payments for in-person consults

You can elect to capture payments securely in-app at the time of confirming in-person bookings. The app will automatically include a reminder for payment just prior to the consult start time if not captured at time of confirmation. 

Payments for telehealth consults

The app will prompt payment at the time of accessing the telehealth consult room and generate a receipt automatically so paperwork is complete. 

Secure health notes

Easy single-touch access to both practice generated, and client generated health notes – Stored securely in the cloud

Store and upload notes

Add notes, upload attachments and short video clips, or paste web URL links directly to your client profile. Recall notes, add updates and alert clients automatically.

Communication records

Messages, bookings and telehealth history are automatically added to the client record. Team messaging is automatically saved in its own thread for easy reference.

A simple app with powerful capabilities

That plus all these other features included

Admin & team roles
Notifications & reminders are free!
Real-time payments & receipts
Unlimited client profiles
Single-touch telehealth
iCal, Outlook & Google calendar integration

No add-on fees or lock in contracts!

Just simple plans to suit all provider types


Provider plan


  • Unlimited client profiles
  • 24/7 support
  • Includes reminders, notifications, payments and client app


White label

Contact Us for More INFORMATION

  • Your own private platform
  • Standalone & branded
  • Full-featured functionality
  • Available in 4-6 weeks

Get started in 3 easy steps


Download HELPA / HELPA PRO from the AppStore or Google Play


Create your account


Start chatting with your care providers / clients

Client App Here:

IOS CLient DownloadAndriod CLient Download

Provider App Here:

IOS Pro DownloadAndriod CLient Download

Get started in 3 easy steps​


Download HELPA PRO from the AppStore or Google Play


Create your account and set up your team and services


Invite your current clients and start using helpa

Client App Here:

IOS CLient DownloadAndriod CLient Download

Provider App Here:

IOS Pro DownloadAndriod CLient Download