Bringing providers and clients together
HELPA enables service providers and their clients to securely connect online, anywhere, anytime
FOR PROVIDERS
Launch virtual services, manage bookings, capture online payments, keep track of client progress + more!
FOR
CLIENTS
Find your provider, book + pay for services, save notes in the journal, chat with the concierge anytime!
FOR
COMPANIES
Have your own branded platform in a matter of weeks, with zero development effort!
Simple cloud-based software that works
Every day thousands of users around the world use HELPA as their preferred software option for simple provider-client contact.
We strive to make you better with HELPA, by offering providers and clients a single pane of glass to privately pair, manage bookings, connect using voice, text and video, capture payments, view history, share data, chat with teams and much more.
Autism Queensland Creative Futures Recognition Award 2018
Trusted by leading organisations
Clients
Save time and speak with your service provider online wherever you are.
Update your appointments, save your notes, book and pay for your next session online, all through your smartphone.
If you have more than one provider using HELPA, you can simply switch between them for a seamless experience.
Physiotherapist today – Personal Trainer tomorrow – Support Worker the next day.
Just download, pair with your provider, and get connected!
Download Client App Here:
Providers
With the HELPA app, any service provider, regardless of size and specialty, can start supporting clients online.
Simple bookings, payments, client notes and more, all available in less than 2 minutes.
Attract new clients, delight existing clients and save hours from front-desk admin tasks through the in-app concierge.
Download Pro App Here:
Helpa’s CORE features
Full-featured, no extra fees or hidden add-on's
Private, secure concierge hub
The concierge feature acts as your in-app website and provides a single go-to person, or team, for all clients
A quick and convenient way for clients to connect with you.
Set your services, fees and availability and allow clients to pay at time of booking, or at the start of the appointment.
Make and manage bookings and add notes to client journals all in a few taps.
Rich communication options
Use voice, message and video options to connect with clients
Whether its plain text, a video call, or adding notes, images or short video clips to your client’s journal vault, HELPA has got simple and effective communication covered.
You can also create mass-message campaigns and send them to all your clients at once, to let them know of important developments, changes to your schedule or new services.
Easy bookings and payments
Take control of your transactions and choose when and how to be paid
Customize your service rates and availability with single-touch set up.
You can receive bookings, make bookings, edit bookings and add notes for your clients in seconds.
HELPA makes it easy to collect in-app payments for your expertise and services, directly and commission-free.
Secure digital client journal
Easy single-touch access to client journal data
Single-touch access makes viewing client progress quick and easy.
No need for lengthy emails, large file attachments and threads of text messages.
Just click-to-view, add notes or upload attachments and short feedback video clips, and provide ongoing client support with ease.
A simple app with powerful capabilities
That plus all these other features included
Individual providers & teams
Notifications & reminders
Real-time payments & receipts
Unlimited client profiles
Single-touch connectivity
Integrated calendars & data
Easy to use. nice to look at. best in class.
Get started in 3 easy steps
Step 1
REGISTER
Get in touch using the request-a-demo button
We will set you up in 2min!
Step 2
DOWNLOAD HELPA
Download the HELPA PRO app from iTunes or Google Play
Pair with your account and set up your concierge
Step 3
YOU ARE NOW A HELPA
Invite your current clients
Use our marketing kit for your social media channels
Grow your services and delight your clients!
no add-on fees or pricing for number of clients!
Just simple plans to suit all provider types
01
Starter
- Free for 14-days
- Unlimited client profiles
- Business hours support
- Full-featured functionality
- Great for individual providers to trial
02
Grower
- $45 per provider, per month
- Unlimited client profiles
- 24/7 support
- Includes reminders, notifications, payments and client app
- Best for organizations & teams
03
Custom
- Your own private platform
- Standalone & branded
- Full-featured functionality
- Available in 2-4 weeks
