Communicate with ease
HELPA’s innovative client-facing software enables individual health service providers, small health teams and practices to save time and significantly improve client experience
FOR PROVIDERS
Centralize all client-provider communication for reduced risk and increased client satisfaction
FOR
CLIENTS
Pair with your current provider, practice or clinic and securely communicate through a single app
Simple, agile cloud-based software that works
Every day thousands of people around the world use HELPA as their preferred software option for simple provider-client contact.
Trusted by practitioner teams of all sizes, HELPA is a leader in simple client-provider communication software.
Free up more than 30% of front desk time by launching your client app. Bring client and team messaging neatly into a single client-facing application without disrupting current tools.
Try it now with HELPA’s 30-day free trial
Autism Queensland Creative Futures Recognition Award 2018
Trusted by leading organisations
Client App
Centralize all your provider communications, update your appointments and save your progress notes using the HELPA client app.
If you work with multiple clinics or practitioners from different practices, if they use HELPA, you can simply switch between them for a seamless experience.
Speech pathologist today – Psychologist tomorrow – Support Worker the next day.
Just download, search for and pair with your practice or clinic. Or, invite your practice to join HELPA!
Download Client App Here:
Provider Apps
With the HELPA web and mobile apps, any service provider, regardless of size and specialty, can save time and improve client experience.
Simple team and client communication tools, secure client notes with shared access and more, all available in less than 2 minutes.
Attract new clients by launching the HELPA client app and delight existing clients by saving hours from front-desk admin tasks through the in-app concierge.
Download Pro App Here:
HELPA’s CORE FEATURES
Full-featured, no extra fees or hidden add-on's
Appointments and bookings
The admin concierge acts as your in-app reception and provides a single go-to person, or team, for your clients
Scheduling services
You can book and manage appointments, as well as view and manage your schedule with ease, including custom consult lengths and rates — great for anyone who runs a busy healthcare business.
Bookings
2-way bookings mean that clients can request a day and time directly while your admin assigns a practitioner, approves or edits the request, and can make bookings for clients too.
Replace cancellations and fill vacant slots with secure in-app campaign messaging in seconds.
Dashboard view
Practitioners and clients can sync appointments with iCal, Outlook or Google calendars and view upcoming appointments from the dash.
Reminders and notifications
All alerts, reminders, booking requests and confirmations are all included and automated, saving you money from SMS fees, and time through in-app notifications.
Secure communication options
Realize efficiencies with in-app team and client messaging
Client messaging
Communicate securely with clients via the admin concierge or directly as the assigned team member. Quickly and easily fill vacant slots or replace cancellations.
Campaign messaging
You can also create mass-message campaigns and send them to all your paired clients at once, to let them know of important developments, changes to your schedule or new services.
Team messaging
Send and receive in-app messages to team members to discuss anything client or team related, or about who’s turn it is to get coffee!
Telehealth
In addition, you can also enjoy the freedom of providing quality care online with our fully integrated telehealth features for video consultations.
Payments and transactions
Take control of your revenue transactions and choose when and how to be paid
Consult fees
You can choose to set unique rates for in-person and telehealth consults or provide services for free – It is totally your choice!
Payments for in-person consults
You can elect to capture payments securely in-app at the time of confirming in-person bookings. The app will automatically include a reminder for payment just prior to the consult start time if not captured at time of confirmation.
Payments for telehealth consults
The app will prompt payment at the time of accessing the telehealth consult room and generate a receipt automatically so paperwork is complete.
Secure health notes
Easy single-touch access to both practice generated, and client generated health notes – Stored securely in the cloud
Store and upload notes
Add notes, upload attachments and short video clips, or paste web URL links directly to your client profile. Recall notes, add updates and alert clients automatically.
Communication records
Messages, bookings and telehealth history are automatically added to the client record. Team messaging is automatically saved in its own thread for easy reference.
A simple app with powerful capabilities
That plus all these other features included
Admin & team roles
Notifications & reminders are free!
Real-time payments & receipts
Unlimited client profiles
Single-touch telehealth
iCal, Outlook & Google calendar integration
Easy to use. nice to look at.
Get started in 3 easy steps
Step 1
DOWNLOAD
Download HELPA PRO from the AppStore or Google Play
Step 2
CREATE ACCOUNT
Set up your team and services
Step 3
START USING HELPA
Invite your current clients
Save time and grow your practice!
no add-on fees or LOCK IN CONTRACTS!
Just simple plans to suit all provider types
01
Provider plan
$8 per PROVIDER, PER WEEK
- Unlimited client profiles
- 24/7 support
- Includes reminders, notifications, payments and client app
- Free 30-day trial
02
White label
Contact Us for More INFORMATION
- Your own private platform
- Standalone & branded
- Full-featured functionality
- Available in 2-4 weeks