Fitness ProfessionalsHealth & Wellness

Personal Trainers, Sports Team Physiotherapists & Doctors, Fitness Centers, & Dietitians

Private PracticePrivate Clinics

General Practice, Dental Clinics and House-Call Nurse Practitioners

Allied HealthTherapy Providers

Psychology Clinics, Allied Health Practices, and Individual Service Providers

Allied HealthProfessional Services

Sales and Client Service Teams, Tax Agents, Accounting and Legal Firms

We’re committed to helping strengthen the bond between client and provider.

In times of change and uncertainty, HELPA is built for flexibility and ease, offering your clients consistency and certainty.

To support an ever-changing environment, the ability to offer virtual care and support to clients is now more important than ever. Our compliant tele-concierge app will have you providing consults, follow up and support safely and in a matter of hours, so no client – especially those most vulnerable – goes without support.

Creative FuturesAutism Queensland Creative Futures Recognition Award 2018

Trusted by leading organisations

BeChange aeiou foundation eHealth QLD Montrose autism SA POT Autism NZ ElsforAutism TIACS Foundation True Motion

For Clients:

  • Pair with your Provider Team
  • Choose to Call, Chat or Video Chat
  • Access to Images, Videos & Notes
  • Concierge-level Support!

For Providers:

  • List your Practice Organisation
  • Set your Concierge & Services
  • Pair your Team and Clients
  • Provide Concierge-level Support!

Helpa’s best features

Elevate client experience with HELPA

Private, Secure Concierge

The concierge feature provides a single go-to person, or team, for all clients

Make client communication effortless! With our intelligent technology, and your knowledge and expertise, you can now provide support that is personalized to each client’s unique needs

Voice, Chat and Live HD Video

A simple yet powerful communication and engagement tool for service providers and their clients

Unlike other video conferencing and messaging tools, HELPA allows you to communicate with clients using secure text, voice, or video on a HIPAA-compliant platform, without sharing a personal number


Integrated Service Options

Secure payments, flexible rostering, and unlimited team and client profiles

Customize your teams consult rates and availability with single-touch set up. Your time is valuable and HELPA makes it easy to collect in-app payments for your expertise and services, directly and commission-free

Single-Touch Vault

Make preparation and follow-up support simpler, better and faster

Single-touch access makes viewing client progress quick and easy. No need for lengthy emails, large file attachments and threads of text messages. Just click to view and provide ongoing client support with accuracy

A simple app with powerful capabilities

That plus all these other features

Unlimited provider profiles
Notifications & reminders
Real-time payments & receipts
Unlimited client profiles
Single-touch connectivity
Integrated calendars & data 

Easy to use. nice to look at. best in class.

Get started in 3 easy steps

no add-on fees or pricing for number of clients!

Just simple plans to suit all business types



  • $49 per month
  • Unlimited profiles
  • Business hours support
  • Live video included



  • $149 per month
  • Unlimited profiles
  • 24/7 support
  • Data export to CRM



  • Simple add-on options
  • 24/7 support
  • Same day access